Outlook Desktop
- Go to the View tab > select Show Focused Inbox.
- The Focused and Other tabs will no longer be visible in the top of your mailbox.
- Now go to Settings > Display settings > Focused Inbox.
- Under “When email is received”> select Don’t sort messages > click OK
Outlook Web Access
- Select the Settings icon > go to Display settings > Focused Inbox.
- Under “When email is received”,simply select Don’t sort messages > click OK.
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